Privacy Policy (Politica de Confidențialitate)
Last updated: [17.10.2025]
1. General Information
This Privacy Policy explains how IMP CRI SRL (operating under the brand name CRPrint3D, registered in Constanța, Romania) collects, uses, and protects your personal data when you visit our website https://www.crprint.ro or contact us through our services.
We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).
2. Data We Collect
We may collect the following personal data:
Name and contact details (email, phone number) when you contact us or request a quote.
Company details (if applicable).
Technical data such as IP address, browser type, and pages visited (for analytics and security purposes).
Files or models you voluntarily upload for 3D printing or quotation purposes.
3. How We Use Your Data
We process your personal data for:
Responding to your inquiries and requests.
Providing 3D printing, modeling, or educational services.
Processing and delivering orders.
Sending necessary updates regarding your project or order.
Improving our website and services.
Compliance with legal and tax obligations.
We do not sell or rent your personal data to third parties.
4. Data Security
We implement appropriate technical and organizational measures to secure your personal data:
SSL encryption for all website communications.
Restricted access to customer data — only authorized personnel may handle it.
Secure data storage and regular backups.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes described above or as required by law.
6. Your Rights
You have the right to:
Access your personal data.
Request correction or deletion.
Restrict or object to processing.
Withdraw consent at any time.
File a complaint with the Romanian Data Protection Authority (ANSPDCP).
To exercise these rights, contact us at hi@crprint.ro.
7. Cookies and Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to improve user experience. You can disable cookies from your browser settings.
8. Third-Party Services
We may use trusted third-party providers (e.g., hosting services, payment processors) who process data on our behalf under strict confidentiality and GDPR compliance agreements.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
9. Contact Information
IMP CRI SRL (CRPrint3D)
Registered office: Constanța, Romania
Email: hi@crprint.ro
Website: https://www.crprint.ro